Refund policy
Returns
We offer a 7-day satisfaction guarantee . We want you to be happy with your purchase. If you are unsatisfied with your purchase, please let us know why you don't like it, and we are glad to accept a return within 7 days of the date of receipt. Contact us to get an RMA number. Buyer pays return shipping, with tracking. Refunds are less original shipping cost. (Please note: satisfaction guarantee applies only to products purchased directly from glamrgear.com; not to products purchased from any retail outlet.) Please contact us at glamrgear@gmail.com for any return requests that are beyond the 7-day period.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
If you received an incorrect or damaged product, please contact us immediately so we can resolve the issue. We want every purchase to be exactly as anticipated and promised.
All returned items must be in the condition you received them, with all tags attached and in the original packaging.
Your refund will include the price of the bag and any taxes, but will not include any original shipping charges, if applicable. A restocking fee equal to the amount of shipping your order would have incurred will be applied during "free shipping" promotion time and will be deducted from the refund amount.
Your credit will be issued after we have received and processed your returned item(s). This time may vary; if you're receiving a refund via credit card, please allow one full billing cycle for the refund to appear on your statement.
Shipping
To return your product, you should mail your product to the following return address : 12222 Blue Ridge Ext, Grandview, MO 64030
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.